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817-447-7711
Professional Lawn Care Services for North Texas

 

Frequently Asked Questions

HOW LONG SHOULD I WAIT BEFORE MY CHILDREN and/or PETS MAY SAFELY GO ON THE LAWN?

Gro Lawn recommends you keep your pets & children off the lawn until one hour after the application has been watered in. This is one reason we recommend watering in our application the same day it is applied. Once your application has been fully watered in, your children and pets can return to the lawn without any precautions.

WHAT IF I HAVE A CONCERN BETWEEN MY REGULAR TREATMENTS?

We offer service calls to our customers at no extra cost. All you have to do is call our office, let them know the situation, and one of our trained technicians will return to take of the issue.

DOES GRO LAWN USE THE SAME PRODUCTS ON MY LAWN AS THEY DO ON MY NEIGHBORS?

No, each property is treated for the specific needs of that particular property. This allows us to give our customers superior service compared to what most of our competitors offer. Many of our competitors spray the same mixture on every property, even though they know that each property probably needs different products and nutrients.

WHAT IS THE BEST TIME TO WATER MY LAWN?

At Gro Lawn we recommend that our customers start their Bermuda watering cycles between the hours of 12 midnight and 3 a.m. For St. Augustine NEVER water at night. Start the watering cycle in early morning.

WHEN SHOULD MY FERTILIZATION APPLICATION BE WATERED?

We recommend that most applications be watered in within 48 hours after being applied. This will activate the products and get them working faster. Our trained technicians will leave detailed notes with watering instructions on your service invoice after each visit.

WHAT IS THE PROPER MOWING HEIGHT FOR MY LAWN?

We recommend that our customers keep their lawn mowed between 4 ½ to 5 inches. Keeping the lawn mowed high will help keep insects out, weeds to a minimum, the color much greener, and the grass much more drought resistant.

DOES GRO LAWN TREAT ZOYZIA?

Yes, Gro Lawn has a program designed specifically for zoyzia.

HOW OFTEN SHOULD I MOW MY LAWN?

A good rule of thumb is to mow your lawn once or twice per week in the summer. It is also very important to make sure your mower is set to a height of 4 ½ inches, that your mower blade stays sharp, and that you always change your mowing pattern to prevent rutting. A good rule of thumb is to never cut more then 1/3 of the grass blade in one cut. Mowing is a very important part of your lawns success, so our technicians will always let you know how your mowing habits are. If you have any questions in regards to mowing, please call our office.

HOW LONG DO I HAVE TO WAIT AFTER AN APPLICATION TO MOW MY LAWN?

Your lawn may be mowed the same day your lawn was treated. Most mowers and landscape maintenance companies use mulching kits and do not bag the clippings. So even if the lawn has been mowed, the products will still be on the lawn clippings and be watered in when your irrigation system runs. The best thing to do however is to try and water in each application before mowing if at all possible.

WHY CAN I NOT GET GRASS TO GROW UNDER MY TREES?

One of the primary reasons grass begins to thin out and deteriorate under trees is due to the amount of shade provided by the tree. Usually a good trimming of the tree or raising the crown will help. Your technician will let you know if this something that can be done to encourage thicker growth underneath your trees.

WHAT SHOULD I DO WITH MY IRRIGATION BOX IF IT HAS BEEN RAINING VERY HEAVILY?

It is very important you do not turn your irrigation box to the off position; this will make sure you do not forget to turn the switch back to the on position. Each irrigation system should be equipped with a rain and freezer sensor, this sensor tells your irrigation box not to turn on when there has been an adequate amount of rain fall.

DOES GRO LAWN DO LAWN MAINTENANCE (MOWING AND TRIMMING)?

No, however we have teamed up with several lawn maintenance companies in the area that we have worked with for years and strongly recommend. The great part about working with one of our landscapers is the added communication. We take a team approach and eliminate the finger pointing that happens all too often between companies. If our landscaper notices anything out of the ordinary on your property, they will notify us immediately. If you should ever need a landscaper reference, please feel free to call our office.

WILL I ALWAYS HAVE THE SAME TECHNICIAN TREATING MY PROPERTY?

Yes, we believe very strongly in having the same technician service your property each and every treatment. This allows your technician to know your property's strengths and weaknesses. This also allows your technician to take a proactive approach since he knows what has been done to your property in the months past, and also allows better communication between the customer and technician.

IS GRO LAWN A FRANCHISE?

No, Gro Lawn is a privately owned company.

DOES GRO LAWN OFFER DISCOUNTS IF I PREPAY FOR ONE YEAR OF SERVICE IN ADVANCE?

Yes, we offer a 5% discount to customer who prepay for 12 months of service in advance. This is still not a contract.

DOES GRO LAWN OFFER DISCOUNTS OR A REFERRAL PROGRAM?

Yes we do. The best compliment we could ever receive from one of our current customers is the referral of a friend, family member, or neighbor. For every customer you refer to us, you will receive a $20.00 credit towards your next service.

IS GRO LAWN LICENSED AND INSURED TO DO LAWN FERTILIZATION AND EXTERIOR PEST CONTROL?

Yes, Gro Lawn is fully licensed and insured in the state of Texas. Here at Gro Lawn we take the safety of our customers, neighbors, friends, and employees very seriously. Gro Lawn takes every step necessary to make sure safety is one of our top goals.

HOW LONG HAS GRO LAWN BEEN IN BUSINESS?

Gro Lawn was incorporated in 2003 to offer the best lawn care program at the most affordable price, with our customers always being our top priority. Our knowledgeable staff and excellent customers have made us as successful as we are today.

WHAT IS THE COST FOR GRO LAWN TO SERVICE MY PROPERTY?

Our prices vary from property to property. We base our prices on many different factors. The size of your lawn is the main factor that determines the price for your property. Please contact our office and we can give you quote. Our system allows us to visually view your property and give you an accurate quote. This allows our technicians to start servicing your lawn right away and on the path to a more healthy, weed free lawn.

HOW WELL DOES GRO LAWN COMMUNICATE WITH THEIR CUSTOMERS?

At Gro Lawn we believe that communication plays a vital role in the success of your lawn. First you will receive a call to inform you that your technician will be treating your lawn the following day. Your technician will always leave detailed notes on your invoice letting you know what they did and what was applied. They will call you while they are at your home with any recommendations needed to improve your property.

WHAT IF IT RAINS RIGHT AFTER MY SERVICE?

If it rains right after your service, don’t be alarmed. Almost all of the products we use at Gro Lawn need to be watered in. We also spend extra money on products that begin penetrating into the plant tissue as soon as they touch. This allows the products to work faster and more efficiently.

WHAT TYPES OF INSECTICIDES DOES GRO LAWN USE?

We use contact insecticides and systemic insecticides which allow us to be proactive rather than reactive. Contact insecticides will kill insects they come in contact with. Systemic insecticides live in the plant tissue for up to 90 days and protect your plants even between services. Systemic insecticides are an important part of our program and these insecticides are also what allow us to keep our properties insect free when some of our competitors struggle.

ARE PESTICIDES REALLY NECESSARY FOR MY LAWN?

Yes, but at Gro Lawn we follow the best management practices. This is what we refer to as using the least amount of pesticides while keeping your property, family, and community safe.

WHAT TYPES OF FERTILIZATION DOES GRO LAWN USE?

A combination of granular and liquid fertilization is typically used depending on the time of the year. Also, each property is different and gets treated according to the needs of your specific lawn's requirements.

IF MY NEIGHBOR’S PROPERTY IS TREATED FOR INSECTS, WILL THE INSECTS MOVE OVER TO MY PROPERTY?

Yes, when a property is treated with insecticide, the insects will want to find a nearby area that will serve as their new breading ground. We protect our customers from this by using systemic insecticides. Systemic Insecticides have been a revolutionary breakthrough for our industry; these products are absorbed through the plant’s leaf tissue and root system and live in the plant for up to 90 days. That’s means if insects come onto your property between your scheduled treatments, they will die as soon as they eat off of your turf. Systemic insecticides are more expensive, but allow us to keep our customers protected from the majority of insects including chinch bugs, even between our applications. Gro Lawn insists on being proactive rather than reactive, and systemic insecticides are one of the ways we stay proactive.

WHAT IS THE BEST BREED OF ST. AUGUSTINE FOR AN AREA THAT GETS ONLY PARTIAL SUN DURING THE DAY?

For areas that receive only partial sunlight throughout the day we recommend Delmar. However, it is important to remember that all types of St. Augustine require no less than 3-4 hours of sunlight per day to thrive. For shaded areas consider having the trees blocking the sun trimmed or thinned out by a professional.

WHAT IS THE BEST BREED OF ST. AUGUSTINE FOR AN AREA WITH FULL SUN?

Full sun areas would be Raleigh, Seville, or Delmar. These are most widely used and the most common types of St. Augustine.